At Tourbon, we want your shopping experience to be as smooth and secure as possible. Here is a clear guide on how you can pay for your order and how we protect your payment information.
Accepted Payment Methods
We currently accept major international credit and debit cards for all orders. You can complete your purchase using any of the following card networks:
-
Visa
-
Mastercard
-
Maestro
-
Discover
-
Diners Club
Please note: All prices are listed and processed in USD. If your bank card is issued in another currency, your bank will automatically convert the charge based on their current exchange rate upon checkout.
Payment Security & Privacy Protection
Your financial security is our top priority when you shop with us.
-
Safe & Encrypted Checkout: Our store is built with 256-bit SSL (Secure Sockets Layer) encryption to protect all your sensitive personal details during checkout.
-
No Financial Data Stored: Tourbon does not collect, store, or have direct access to your full credit card numbers or account passwords. All payment transactions are processed through certified, PCI-compliant payment gateways.
-
Clear Charges: You will only be charged for the items purchased and applicable shipping or taxes displayed at checkout. There are zero hidden payment processing fees.
Frequently Asked Questions
Q: Why was my credit card payment declined?
A: Card payments can be declined for a few common reasons: incorrect billing address, expired card, insufficient funds, or international transaction limits set by your issuing bank. We recommend double-checking your billing details or contacting your bank to authorize international online purchases.
Q: Will I receive an invoice or order confirmation after payment?
A: Yes! As soon as your credit card payment is successfully processed, an automated order confirmation receipt with full order details will be emailed to you immediately.
Q: Who should I contact if I have a billing issue?
A: If you experience any issues during checkout or have questions about a charge on your statement, please contact our customer support team directly at tourbonstore@hotmail.com with your order number.